Privacy & Reimbursement Policy

Cancellation Reimbursement Policy

If Phinizy Center has to cancel a program or class due to weather or low enrollment, you will be given the choice of applying your registration to another class or program, receiving a full refund, or giving your registration as a tax-deductible contribution to Phinizy Center.

Individual Refund Request:

In order to receive a full refund of fees paid, Phinizy Center requires a minimum notice of two weeks for any cancellation of a program, field trip, or class.  Our Summer Camp Program requires a notice of at least four weeks for a full refund to be given. If you make a request for a refund with less than two weeks notice, a refund will not be guaranteed and will be made on a case by case basis.

Rental Refunds:

Rental refunds are based on the language of the individual agreement you sign at the time of rental confirmation.


Privacy Policy for Online Data Collection

This privacy notice discloses the privacy practices for phinizycenter.org  dba: Phinizy Center for Water Sciences.  The privacy notice applies solely to information collected by this website.

Information Collection, Use, and Sharing:

We are the sole owners of the information collected on this website.  We only have access to collected information that you voluntarily provide via the website, through follow-up email, or direct contact.  We will not sell or rent this information to anyone at any time.

We will use your information to respond to you regarding the reason you contacted us.  We will not share your information with any third party outside of our organization.

Unless you tell us not to, you may be added to our e-newsletter so that you can receive information about upcoming programs, classes, and events.

Registrations:

 In order to enroll in certain programs, or take part in certain events, a user must first complete a registration form.  During registration, a user is required to give certain information, which is used to ensure you are placed in the correct program or class and to process payments.  This information is only shared with staff who are directly responsible for enrollment into that class or program and, if a fee is involved, the staff person who oversees our accounting.

Website Links:

This website contains links to other sites.  Please be aware that we aren’t responsible for the content or privacy practices of such other sites.  We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys or Contests:

From time to time our site may request information through a survey for a contest.  Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and, therefore, disclose information.  Information requested may include contact information and demographic information.  This information will only be used for the purpose stated in the survey or contest and will not be shared outside the agency.

 Your Access to and Control Over Information:

You may opt-out of any future contact from us at any time. You can do this at any time by contacting us via an email address or by phone using the number given on our website.  You also have the right to contact us to:

  • See what information we have about you, if any
  • Change or correct any data we have about you
  • Have us delete any data we have about you
  • Express any concerns about data we have about you

Security:

We take precautions to protect your information.  When you submit sensitive information via the website, your information is protected both online and offline.

Whenever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way.  You can verify this by looking at the lock icon in the address bar and looking for “https” at the beginning of the address on the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect information offline.  Only employees who need the information to perform a specific job are granted access to personally identifiable information.

If you feel we are not abiding by this privacy policy, you should contact us immediately via telephone at 706.828.2109 or through info@phinizycenter.org.